At Skin Therapy, our goal is to provide quality services in a timely manner. We have implemented a no show and cancellation policy which enables us to better utilize available appointments for our patients. No show: We strongly encourage you to communicate with us. If you fail to arrive for your scheduled treatment time without having notified us, you will be subject to pay a fee of $75 before booking any future appointments. Arriving late will interfere with your treatment, therefore, making the treatment time needed insufficient. Your treatment will end at your scheduled time so it does not interfere with the next appointment. If you are more than 15 minutes late, your appointment will have to be rescheduled to another date and time. Cancellation: Our priority is to schedule services that can be attended to with the upmost of care. Our office scheduling policy is very time sensitive due to constraints of the service. Therefore, please understand the importance of respecting our 24 hour cancellation/reschedule policy. If you fail to reschedule your appointment less than 24 hours prior to initial appointment, you will be subject to pay a fee of $40 Failure to pay will result in losing future appointments.